A guest cannot find their name

The search forgives misspellings and reversed names, so most guests land on the first try. When one does not, it is usually one of these:

1. They are listed under a partner. Give them their own entry, as a plus-one with their own name.
2. They use a nickname. Open the guest and add it as an alias ("Liz" for Elizabeth, a maiden name).
3. They were never imported. Add them from your phone. It takes ten seconds and is live on the next scan.