Names guests couldn’t find
1 min readWorks on your phoneUpdated Sep 3, 2026
When a guest types a name that matches nobody, your overview lists it. Add it as an alias on the right guest, and the next scan finds them.
The search forgives typos, accents and nicknames, and offers close matches when nothing fits exactly. When a guest types a name that matches nobody at all, the overview shows it under "Names guests couldn’t find".
- Open the event overview and look for the card (it only appears once there is something in it).
- For each name, open the guest list and either add it as an alias on the right guest, or add the missing plus-one.
The next scan finds them. Names are recorded once per event, in lowercase, and never shown to guests.
Did this help?
A person answers.
We reply within one business day, Monday to Friday. If your event is in the next 3 days, write “Urgent” in the subject line and we’ll look at it first.